Our comprehensive services include:
Experienced assessment, referral, and counseling for employees and members of their household Unlimited telephone consultation for managers, supervisors, employees, and household members Ongoing support and consultation to human resource departments who deal with managerial or employee personality or work-related conflicts or other problems On-site mediation S.A.P. Services Case Management for job jeopardy referrals, disability management, and drug positives, all tailored to meet individual company policies and needs Customized training Extensive referral network for childcare and eldercare resources Legal, financial, and other resource and referral services Critical incident debriefing Outcome measurement Statistical reports Payroll stuffersMediation
In addition to offering assistance to departments, employees, and household members, LifeWatach EAP can
also address organizational problems. LifeWatch EAP has over 20 years experience helping Companies address such problems as downsizing, organizational change, inappropriate management behavior,turnover, chronic conflict,and inadequate
The delivery of these services is based upon active, visible account management by LifeWatch staff. Our account managers work with company representatives to customize and to determine the optimal program design to implement for each company. Professional ethics, integrity, and sound principles of employee assistance guide the efforts of LifeWatch EAP staff.
We continually strive to improve our products and services to insure that LifeWatch EAP will meet all of your EAP, training, and consultative needs. Several outcome measurement tools have been developed to determine satisfaction levels, address areas of concern, and help LifeWatch and its subcontractors to continually improve their services. Responses and results are shared with company representatives; furthermore, they are provided without compromising the absolute confidentiality of each member employee participant.